Licensed by the Illinois Department of Public Health
Caregivers are “Employees” (this means the agency is responsible for paying all employees payroll taxes, as required by law. Unemployment insurance tax, Social Security tax, Medicare tax and State and Federal with-holdings)
Professional Liability Insurance
Fidelity Bond Insurance (this is sometimes referred to as “theft insurance”)
Active management of the caregiver through a direct manager
Plan of care
Criminal background check performed on all employees
After completing a “Home Assessment” we match the specific needs and requests to the skills and background of each caregiver to find the ideal candidate. Each of our caregivers must complete a thorough personal and professional reference and background check. All of our caregivers are insured and bonded. It is our goal to hire the very best caregiver in the industry.
Yes. CSA provides concierge service. We can provide several caregivers for you to interview, and you can make the choice! If you’re not happy, we’re not happy!
If your family caregiver is unavailable, CSA will provide another qualified caregiver and will contact you in advance of this change. Our goal is to ensure no disruption in service.
Yes. CSA provides services and companionship to seniors in both nursing and assisted living facilities, who may desire to have additional personalized care.
Yes. CSA accepts all long-term care insurance, and has a long-term care insurance specialist in our office to answer all questions and assist with processing claims.